UK DC Maintenance
THIS IS A SCHEDULED EVENT Nov 16, 10:00 - 14:00 AEDTOct 15, 10:10 AEDTScheduled - Affects: Internet Transit in Ash, and connectivity between Ash and Newbury DCs will be affected by Network Upgrades...
View ArticleUK DC Maintenance
THIS IS A SCHEDULED EVENT Nov 20, 10:00 - 14:00 AEDTOct 15, 10:12 AEDTScheduled - Affects: Internet Transit in Ash, and connectivity between Ash and Newbury DCs will be affected by Network Upgrades...
View ArticlePerformance Issues for Squiz UK hosted Clients
Nov 25, 22:53 AEDTResolved - We are pleased to confirm that the previously reported issue affecting the performance of our UK hosted systems has been successfully resolved.Our team closely monitored...
View ArticleCloudflare Service Maintenance
THIS IS A SCHEDULED EVENT Dec 3, 20:00 - 21:30 AEDTNov 19, 10:06 AEDTScheduled - Dear Customer,SQUIZ wishes to notify you that a scheduled maintenance work will be carried out on Squiz Cloudflare...
View ArticleSydney Data Centre Performance Improvement
THIS IS A SCHEDULED EVENT Dec 10, 20:00 - 22:00 AEDTNov 27, 10:08 AEDTScheduled - Our DC team will be working on network performance improvements in Sydney Data Centre. We do not expect this to affect...
View ArticleSquiz Database Maintenance UK and US Clients (15 minute Hazard Window)
Dec 12, 15:29 AEDTCompleted - The scheduled maintenance has been completed.Dec 12, 15:00 AEDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 12,...
View ArticleSydney Data Centre Performance Improvement
THIS IS A SCHEDULED EVENT Jan 15, 2025, 20:00 - 22:00 AEDTDec 13, 10:22 AEDTScheduled - DC team will be working on network performance improvements in Sydney Data Centre. We do not expect this to...
View ArticleExcess traffic towards the UK DXP Search Admin
Dec 17, 21:00 AEDTResolved - 09:57-10:13am GMTExcess traffic towards the UK DXP Search Admin API caused a denial of service situation where some users received 504 Gateway Timeouts.Service was restored...
View ArticleNetwork Issues in the AU DC
Jan 15, 03:14 AEDTResolved - This incident has been resolved and all services are up and runningJan 15, 02:40 AEDTMonitoring - A fix has been implemented and services are restored. We are currently...
View ArticleSquiz.net emails flagging as Junk
Jan 17, 09:33 AEDTIdentified - Dear Customers, We've seen an increase in outbound emails and calendar invites from @squiz.net going to Junk in Microsoft 365 and Outlook based accounts. This does not...
View ArticleSquiz Cloud Maintenance : Saas Search Cluster
THIS IS A SCHEDULED EVENT Jan 21, 18:00 - 20:00 AEDTJan 13, 17:37 AEDTScheduled - Squiz will be doing maintenance on search cluster (SaaS) in Melbourne. Changes should not affect production traffic but...
View ArticleSchedule Maintenance Notification - Cloudflare
THIS IS A SCHEDULED EVENT Jan 22, 20:00 - 23:00 AEDTJan 10, 15:21 AEDTScheduled - Dear Customer,SQUIZ wishes to notify you that a scheduled maintenance work will be carried out on Squiz Cloudflare...
View ArticleMatrix Error - JS errors impacting REST resource assets
Jan 31, 10:55 AEDTResolved - This Issue has now been considered resolved after our observations.Feel free to get in contact by MySquiz.net to let us know if you have any questions.Jan 31, 10:47...
View ArticleSYD DC Network Resiliency Testing
THIS IS A SCHEDULED EVENT Feb 18, 18:00 - 20:00 AEDTFeb 3, 11:28 AEDTScheduled - Dear Customer,SQUIZ wishes to notify you that scheduled maintenance work will be carried out in our Sydney DC, whilst we...
View ArticleEmergency Sydney DC maintenance - Hazard window.
Feb 11, 14:00 AEDTCompleted - The scheduled maintenance has been completed.Feb 11, 13:00 AEDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 11,...
View ArticleMajor Incident - Funnelback SaaS UK
Feb 22, 02:24 AEDTResolved - We are pleased to confirm that the previously reported issue affecting the performance of our Funnelback system has been successfully resolved.Our team closely monitored...
View ArticleMaintenance Notification - Sydney DC - Performance improvements
THIS IS A SCHEDULED EVENT Mar 5, 18:00 - 20:00 AEDTFeb 26, 12:08 AEDTScheduled - Dear Customer,Squiz Data Centre team will be working on network performance improvements in our Sydney Data Centre.We do...
View ArticleMaintenance Notification - Sydney DC - network resiliency improvements
THIS IS A SCHEDULED EVENT Mar 12, 18:00 - 19:00 AEDTFeb 26, 12:22 AEDTScheduled - Dear Customer,DC team will be working on network resiliency improvements in Sydney Data Centre. We do not expect this...
View ArticleConnect Performance Degradation
Mar 26, 03:00 AEDTResolved - The maintenance has now concluded and we do not expect any further outages at this time.Mar 25, 21:22 AEDTUpdate - Our service provider has provided the following details...
View ArticleUK DXP Funnelback Customers - Service Degradation
Mar 27, 03:12 AEDTResolved - The issue has been addressed, and services are fully restored.We will continue to monitor system performance, but the incident has now been resolved.A Post-Incident Review...
View ArticleSydney DC - Network Resiliency Improvements
THIS IS A SCHEDULED EVENT Apr 3, 23:00 AEDT - Apr 4, 00:00 AEDTMar 19, 15:02 AEDTScheduled - Our Data Centre team will be working on network resiliency improvements in our Sydney Data Centre. In the...
View ArticleDXP 6.61.0 Safe Edit Issue causing error 500 for Public users
Apr 3, 00:40 AEDTResolved - Dear Customers, Following an extended period of monitoring, we are pleased to confirm that this issue has now been resolved.We appreciate your patience and understanding...
View ArticleDXP Funnelback Search Results Impacted.
Apr 7, 13:56 AESTResolved - We believe that the issue is now resolved.However we will continue to monitor the affected instances to ensure that the issue does not reoccur.Feel free to raise an incident...
View ArticleUK Funnelback Performance Degradation
Apr 24, 18:59 AESTResolved - Search performance has returned to normal, and the incident is now resolved. We will continue to monitor closely, but no further impact is expected.Thank you for your...
View ArticleFunnelback Missing Analytics Data
May 9, 00:07 AESTResolved - Systems have now recovered, and analytics data has been restored.The incident is resolved.May 8, 23:56 AESTMonitoring - The fix has been implemented and analytics services...
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