Major Incident - Squiz Cloud Customers - 02 April 2023
Apr 2, 11:40 AESTResolved - Services have been restored for our impacted customers. We apologise for this degradation of service and thank you for your patience.A postmortem will be provided via...
View ArticleMajor Incident - Squiz Cloud Customers - ASH Datacenter
Apr 20, 11:10 AESTResolved - Services have been restored for all the impacted customers. We apologise for this degradation of service and thank you for your patience.A postmortem will be provided via...
View ArticleMajor Incident - Squiz Cloud Customers - ASH Datacenter
May 18, 07:59 AESTResolved - This incident has been resolved.May 17, 18:40 AESTMonitoring - Squiz has identified the issue and we are now seeing all impacted services as recovered. We will begin...
View ArticleScheduled Maintenance Notification - ASH Data Centre - Network Device Reboot...
May 18, 08:02 AESTCompleted - Dear customer,Due to an observed issue in ASH Data Centre, the maintenance has been rolled back. A new maintenance schedule will be planned and informed.Kind regards,Squiz...
View ArticleASH Datacenter Degradation of Service
May 23, 04:24 AESTResolved - This incident has been resolved.May 23, 04:16 AESTMonitoring - Squiz has identified the issue and we are now seeing all impacted services as recovered. We will begin...
View ArticleScheduled Maintenance Notification - ASH Data Centre - Network Device Move -...
May 25, 08:55 AESTCompleted - The scheduled maintenance has been completed.May 25, 07:00 AESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.May 22,...
View ArticleSquiz Support Number (Australia) - Intermittent Issues
Jul 4, 15:18 AESTResolved - A workaround has been implemented and conducted tests are successful. Our support staff are able to receive calls via the Squiz (Australia) support number +61 1300 077 849...
View ArticleScheduled Maintenance Notification - ASH Data Centre - Network Device Move -...
Jul 12, 08:27 AESTCompleted - Due to some observed issues, the network device move has been rolled back. Applications are back to normal in the ASH data centre.Jul 12, 07:01 AESTIn progress - Scheduled...
View ArticleAustralian sites DNS issues
Jul 13, 12:56 AESTResolved - The issue is resolved and same is reflected via our internal monitoring. No recovery actions were performed from our end as this was an external DNS issue.Squiz teams...
View ArticleScheduled Maintenance Notification - Newbury Data Centre - Border Router...
Jul 25, 07:30 AESTCompleted - The scheduled maintenance has been completed.Jul 25, 07:17 AESTUpdate - Scheduled maintenance has successfully been completed.Kind regards,Squiz Customer CareJul 25, 07:01...
View ArticleScheduled Maintenance Notification - ASH Data Centre - Network Device Move -...
Jul 28, 09:00 AESTCompleted - The scheduled maintenance has been completed.Jul 28, 07:01 AESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul 17,...
View ArticleScheduled Maintenance Notification - ASH Data Centre - 7th September 2023
Sep 8, 09:00 AESTCompleted - The scheduled maintenance has been completed.Sep 8, 07:00 AESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Aug 25,...
View ArticleScheduled Maintenance Notification - Squiz Aurora Database upgrade - 13th...
Sep 14, 02:00 AESTCompleted - The scheduled maintenance has been completed.Sep 13, 22:00 AESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep 1,...
View ArticleHardware Alert in Sydney Datacentre
Sep 14, 15:48 AESTResolved - The defective hardware has been replaced in the Sydney Data Centre. No degradation to service was observed.Sep 14, 07:39 AESTUpdate - A hardware issue has been identified...
View ArticleMajor Incident - Squiz Cloud Customers EU and ANZ region
Sep 25, 12:38 AESTResolved - The fix has successfully been implemented and Squiz internal monitoring indicates no other issues. Our Technical Engineering teams are keeping a close eye on the...
View ArticleMySquiz Update and Upcoming Maintenance
Oct 6, 10:00 AEDTCompleted - The scheduled maintenance has been completed.Oct 6, 06:00 AEDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 5,...
View ArticleMySquiz Update and Upcoming Maintenance
Oct 6, 17:16 AEDTCompleted - Your refreshed My Squiz customer support portal is now up and running!You can now access a wide range of support resources with just a few clicks.Whether you have a...
View ArticleScheduled Maintenance Notification - ASH Data Centre - 11th October 2023
Oct 11, 10:01 AEDTCompleted - The scheduled maintenance has been completed.Oct 11, 10:00 AEDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 11,...
View ArticleSquiz Cloud Incident - 26 October 2023
Oct 27, 09:20 AEDTResolved - Squiz has identified an issue that is affecting our customers and we are currently taking measures to restore all services to normal.
View ArticleSquiz Cloud Incident - 26 October 2023
Oct 27, 12:08 AEDTResolved - The previously identified issue has been successfully resolved by our engineering teams. All services are now fully operational and have been restored to normal...
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