Maintenance Notification - Sydney DC - Performance improvements
THIS IS A SCHEDULED EVENT Mar 5, 18:00 - 20:00 AEDTFeb 26, 12:08 AEDTScheduled - Dear Customer,Squiz Data Centre team will be working on network performance improvements in our Sydney Data Centre.We do...
View ArticleMaintenance Notification - Sydney DC - network resiliency improvements
THIS IS A SCHEDULED EVENT Mar 12, 18:00 - 19:00 AEDTFeb 26, 12:22 AEDTScheduled - Dear Customer,DC team will be working on network resiliency improvements in Sydney Data Centre. We do not expect this...
View ArticleConnect Performance Degradation
Mar 26, 03:00 AEDTResolved - The maintenance has now concluded and we do not expect any further outages at this time.Mar 25, 21:22 AEDTUpdate - Our service provider has provided the following details...
View ArticleUK DXP Funnelback Customers - Service Degradation
Mar 27, 03:12 AEDTResolved - The issue has been addressed, and services are fully restored.We will continue to monitor system performance, but the incident has now been resolved.A Post-Incident Review...
View ArticleSydney DC - Network Resiliency Improvements
THIS IS A SCHEDULED EVENT Apr 3, 23:00 AEDT - Apr 4, 00:00 AEDTMar 19, 15:02 AEDTScheduled - Our Data Centre team will be working on network resiliency improvements in our Sydney Data Centre. In the...
View ArticleDXP 6.61.0 Safe Edit Issue causing error 500 for Public users
Apr 3, 00:40 AEDTResolved - Dear Customers, Following an extended period of monitoring, we are pleased to confirm that this issue has now been resolved.We appreciate your patience and understanding...
View ArticleDXP Funnelback Search Results Impacted.
Apr 7, 13:56 AESTResolved - We believe that the issue is now resolved.However we will continue to monitor the affected instances to ensure that the issue does not reoccur.Feel free to raise an incident...
View ArticleUK Funnelback Performance Degradation
Apr 24, 18:59 AESTResolved - Search performance has returned to normal, and the incident is now resolved. We will continue to monitor closely, but no further impact is expected.Thank you for your...
View ArticleFunnelback Missing Analytics Data
May 9, 00:07 AESTResolved - Systems have now recovered, and analytics data has been restored.The incident is resolved.May 8, 23:56 AESTMonitoring - The fix has been implemented and analytics services...
View ArticleUK Funnelback Performance Degradation
Jun 5, 17:59 AESTResolved - Search performance has returned to normal, and the incident is now resolved. We will continue to monitor closely, but no further impact is expected.Thank you for your...
View ArticleService Degradation 'All services behind CloudFlare'
Jun 13, 10:13 AESTUpdate - We are making progress towards fixing the lingering issues from the incident at hand and our engineers are continuing to test and ensure the performance of sites.We shall...
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