Apr 20, 11:10 AEST
Resolved - Services have been restored for all the impacted customers. We apologise for this degradation of service and thank you for your patience.
A postmortem will be provided via https://status.squiz.cloud.
Apr 20, 10:51 AEST
Update - Services are restored for most of the impacted Squiz cloud customers hosted in the ASH data centre. Mitigation actions continue for the remaining affected customers.
Apr 20, 09:52 AEST
Update - Services have been restored for most of the impacted Squiz cloud customers hosted in the ASH data centre. Our teams are working to get the service restored for the remaining customers and in parallel continue to closely monitor the environment for any anomalies.
Apr 20, 09:08 AEST
Monitoring - The service issue in the ASH data centre has been rectified and services are being restored. We are continuing to monitor the situation closely to ensure services remain fully operational.
Apr 20, 08:37 AEST
Identified - The Squiz Data Centre team have identified the issue and are applying a fix. In parallel, we continue to monitor the situation closely.
Apr 20, 08:22 AEST
Investigating - Squiz monitoring has detected a degradation of service incident that is affecting some Squiz cloud customers hosted in our ASH Data Centre. Multiple Squiz teams are currently investigating.